How many Managers must an Auntie Annes franchisee have dedicated to their Shop?
Auntie_Annes Franchise · 2024 FDDAnswer from 2024 FDD Document
You must have at least two Manager that are dedicated to your Shop. Your Managers must have day-to-day management responsibility for your Shop, exercise on-premises supervision, and personally participate in the direct operation of the Shop. Your Managers may be (but are not required to be) an Owner. Your Managers must complete the Management Training Program to our satisfaction. You must inform us in writing of the identity of your Managers and any successor Managers.
If you operate four or more Shops, we may require you to hire one or more additional Managers to serve as a Director of Operations to provide additional support and supervision to multiple Shops. Your Directors of Operations must meet any minimum standards for such position and must complete the Management Training Program and any other training programs that we specify to our satisfaction.
After a Primary Contact's, Manager's, or Director of Operation's death, disability, or termination of employment, you must immediately notify us, and you must designate a successor or acting Primary Contact, Manager or Director of Operations within 30 days. If you fail to do so after receiving from us a default notice with a cure period, we can terminate the Franchise Agreement.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 84)
What This Means (2024 FDD)
According to Auntie Annes's 2024 Franchise Disclosure Document, a franchisee must have at least two Managers dedicated to their shop. These Managers are required to have day-to-day management responsibility, exercise on-premises supervision, and personally participate in the direct operation of the Auntie Annes shop.
The Managers may be owners, but this is not a requirement. Regardless of whether they are owners, all Managers must complete the Management Training Program to the satisfaction of Auntie Annes. The franchisee is obligated to inform Auntie Annes in writing of the identity of their Managers and any successor Managers.
If a franchisee operates four or more Auntie Annes shops, Auntie Annes may require them to hire one or more additional Managers to serve as a Director of Operations. This Director of Operations would provide additional support and supervision to multiple shops. The Director of Operations must meet minimum standards for the position and complete the Management Training Program and any other specified training programs to Auntie Annes's satisfaction.
In the event of a Primary Contact's, Manager's, or Director of Operation's death, disability, or termination of employment, the franchisee must immediately notify Auntie Annes. They must also designate a successor or acting Primary Contact, Manager, or Director of Operations within 30 days. Failure to do so after receiving a default notice with a cure period from Auntie Annes can result in termination of the Franchise Agreement.