What is the franchisee's responsibility regarding monitoring for Supplements to the Auntie Annes Manuals?
Auntie_Annes Franchise · 2024 FDDAnswer from 2024 FDD Document
other Business characteristics that you are required to use or display (subject to the limitations set forth in this Agreement); (iii) implementing new programs and policies, which may require you to incur additional expenses, purchase new equipment or supplies, or pay additional reasonable fees; and (iv) changing, improving, modifying, or substituting for the Marks. We will communicate changes in the Standards or the Manuals in writing or electronically to you, as we deem appropriate. You must immediately adopt and use any Supplements to the Manuals. All Supplements to the Manuals are binding on you as if they were part of the Manuals previously provided to you. It is your responsibility to monitor for Supplements to the Manuals and maintain a current and up-to-date copy of the Manuals at your Franchised Business at all times.
Source: Item 22 — CONTRACTS (FDD page 106)
What This Means (2024 FDD)
According to Auntie Anne's 2024 Franchise Disclosure Document, it is the franchisee's responsibility to monitor for any Supplements to the Manuals. Franchisees must also maintain a current and up-to-date copy of the Manuals at their Franchised Business at all times. Auntie Anne's will communicate these changes in writing or electronically.
The franchisee is obligated to immediately adopt and use any Supplements to the Manuals, and these Supplements are considered binding as if they were originally part of the Manuals. This means that franchisees must stay informed of any changes and integrate them into their business operations promptly.
Auntie Anne's retains a master copy of the Manuals, which will serve as the controlling document in case of any disputes regarding compliance. Franchisees should be aware that changes to the Manuals or Standards may require additional capital investment or increased operating costs. Therefore, staying updated with the latest Supplements is crucial for maintaining compliance and managing the business effectively.
This requirement ensures that all Auntie Anne's locations operate under the most current standards and procedures, maintaining brand consistency and quality. Franchisees should establish a system for regularly checking for updates and ensuring that all staff members are trained on any new procedures or requirements outlined in the Supplements.