What fees might Auntie Annes charge for providing On-Site Training?
Auntie_Annes Franchise · 2024 FDDAnswer from 2024 FDD Document
Program at a Certified Training Location in accordance with our Standards for such training. If we withhold or revoke certification of your Certified Training Location, we may require your trainees to attend the Management Training Program at another location that we designate and may charge our then-current training fee (if any) for such training.
- 11.2 On-Site Training. Except as may be specified on Schedule A, we are not required to provide any on-site training or consultation at the site of your Franchised Business (the "On-Site Training"). You may request that we provide you with On-Site Training. We may agree to provide On-Site Training but will not be obligated to do so. We may also, in our sole discretion, require that you obtain On-Site Training at any time, including in the days or weeks before and/or after your Opening Date and/or if you fail to comply with the System and Standards. We may charge you a reasonable fee for On-Site Training, which may include a daily or hourly fee for each of our trainers and reimbursement for their travel and living expenses (including airfare, car expenses, lodging, meals, etc.) during such On-Site Training.
- 11.3 Additional Programs.
Source: Item 22 — CONTRACTS (FDD page 106)
What This Means (2024 FDD)
According to Auntie Anne's 2024 Franchise Disclosure Document, franchisees may incur fees for On-Site Training under certain circumstances. Auntie Anne's may require franchisees to obtain On-Site Training at any time, including before or after the store's opening date, or if the franchisee fails to comply with the brand's System and Standards.
The fees for On-Site Training are structured to cover Auntie Anne's expenses. These fees may include a daily or hourly charge for each trainer provided by Auntie Anne's. Additionally, franchisees are responsible for reimbursing Auntie Anne's for the travel and living expenses of the trainers. These expenses encompass items such as airfare, car expenses, lodging, and meals incurred during the On-Site Training period.
Furthermore, Auntie Anne's may offer additional consulting or support services, including On-Site Training, that go beyond the scope of standard support. These additional services are subject to availability and are offered at Auntie Anne's sole discretion. If a franchisee utilizes these additional services, they may be charged a reasonable fee, which could include daily or hourly fees for representatives and reimbursement for travel and living expenses related to On-Site Training.