How will Auntie Annes communicate changes in the Standards or the Manuals to the franchisee?
Auntie_Annes Franchise · 2024 FDDAnswer from 2024 FDD Document
We will communicate changes in the Standards or the Manuals in writing or electronically to you, as we deem appropriate.
You must immediately adopt and use any Supplements to the Manuals.
All Supplements to the Manuals are binding on you as if they were part of the Manuals previously provided to you.
It is your responsibility to monitor for Supplements to the Manuals and maintain a current and up-to-date copy of the Manuals at your Franchised Business at all times.
If there is any dispute as to your compliance with the Manuals, then the master copy of the Manuals we maintain will control.
All references in this Agreement or otherwise to the Manuals will include any and all Supplements to the Manuals.
You acknowledge that changes in the Standards or Manuals may obligate you to invest additional capital in the Franchised Business and/or incur higher operating costs.
Source: Item 22 — CONTRACTS (FDD page 106)
What This Means (2024 FDD)
According to Auntie Annes' 2024 Franchise Disclosure Document, changes to the brand's Standards or Manuals will be communicated to franchisees either in writing or electronically, depending on what Auntie Annes deems most appropriate. These changes are referred to as Supplements.
Auntie Annes franchisees must immediately adopt and use any Supplements to the Manuals. All Supplements are binding as if they were originally part of the Manuals. It is the franchisee's responsibility to monitor for these Supplements and maintain an up-to-date copy of the Manuals at their franchise location at all times.
In the event of a dispute regarding compliance with the Manuals, the master copy maintained by Auntie Annes will be the controlling reference. The FDD also states that changes to the Standards or Manuals may require franchisees to invest additional capital in their franchised business and/or incur higher operating costs. Therefore, it is imperative that franchisees stay informed of any changes and understand the potential financial implications.