When is the Special Delivery Fee for Aunt Millies Bakeries deducted from the franchisee's settlement?
Aunt_Millies_Bakeries Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| Special Delivery Fee | $60 per hour | Deducted from weekly settlement | You must pay this fee if we make special deliveries for your customer, where the customer demands product and you can’t or won’t make the delivery. Our deliveries are subject to having personnel and a truck available |
Source: Item 6 — OTHER FEES (FDD pages 13–15)
What This Means (2025 FDD)
According to Aunt Millies Bakeries' 2025 Franchise Disclosure Document, the Special Delivery Fee is deducted from the franchisee's weekly settlement. This fee, which amounts to $60 per hour, is incurred when Aunt Millies Bakeries makes special deliveries to a customer because the franchisee is either unable or unwilling to do so, and the customer demands the product. However, these deliveries are subject to the availability of personnel and a truck.
This means that if an Aunt Millies Bakeries franchisee cannot fulfill a customer's delivery request and the company steps in to handle it, the franchisee will be charged $60 for each hour spent on that delivery. This charge is then directly subtracted from the franchisee's earnings for that week.
This policy incentivizes franchisees to manage their delivery responsibilities effectively. It also ensures that customers receive their products even if the franchisee faces difficulties, albeit at a cost to the franchisee. The franchisee should confirm with Aunt Millies Bakeries how they will be notified of the fee and how disputes are handled.