Under what conditions can Augusta Lawn Care terminate the franchise agreement with cause?
Augusta_Lawn_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor may terminate this Agreement immediately upon notice: (a) at any time that Franchisee has more than three (5) open customer complaints that have not been resolved to Franchisor's satisfaction within ten (10) days; and/or (b) if Franchisee has multiple negative uncured online reviews, including, but not limited to, Yelp, BBB, Listen 360, Google Reviews, that have not been resolved to Franchisor's satisfaction; and/or (c) Franchisee is in default of any provision of the Franchise Agreement past any applicable cure period.
Source: Item 17 — RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION (FDD pages 32–35)
What This Means (2025 FDD)
According to the 2025 Augusta Lawn Care Franchise Disclosure Document, Augusta Lawn Care can terminate the franchise agreement with immediate notice if a franchisee has more than five open customer complaints that are not resolved to Augusta Lawn Care's satisfaction within ten days.
Additionally, Augusta Lawn Care can terminate the agreement if a franchisee has multiple negative uncured online reviews that have not been resolved to Augusta Lawn Care's satisfaction. These online reviews include, but are not limited to, Yelp, BBB, Listen 360, and Google Reviews.
Finally, Augusta Lawn Care can terminate the franchise agreement immediately if the franchisee is in default of any provision of the Franchise Agreement past any applicable cure period.