Does Augusta Lawn Care have territorial development & sales quotas?
Augusta_Lawn_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
Continuation of territorial exclusivity does not depend on achieving a certain sales volume or market penetration. Franchisor may terminate this Agreement immediately upon notice: (a) at any time that Franchisee has more than three (5) open customer complaints that have not been resolved to Franchisor's satisfaction within ten (10) days; and/or (b) if Franchisee has multiple negative uncured online reviews, including, but not limited to, Yelp, BBB, Listen 360, Google Reviews, that have not been resolved to Franchisor's satisfaction; and/or (c) Franchisee is in default of any provision of the Franchise Agreement past any applicable cure period.
You are restricted from soliciting orders from consumers outside of your territory, and are barred from using other channels of distribution, such as the Internet, catalog sales, telemarketing, or other direct marketing, to make sales outside of your territory.
You are not restricted in the customers to whom you may sell approved services or products or the prices the services are rendered or products are sold. However, all sales must occur at or from your Business. You may not solicit business outside your site through the use of a toll-free number, direct mail, Internet website or other advertising method without our prior written approval.
Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 20–21)
What This Means (2025 FDD)
According to Augusta Lawn Care's 2025 Franchise Disclosure Document, continuation of territorial exclusivity does not depend on achieving a certain sales volume or market penetration. However, Augusta Lawn Care may terminate the Franchise Agreement immediately upon notice if the franchisee has more than three open customer complaints that have not been resolved to Augusta Lawn Care's satisfaction within ten days, multiple negative uncured online reviews that have not been resolved to Augusta Lawn Care's satisfaction, or if the franchisee is in default of any provision of the Franchise Agreement past any applicable cure period.
Augusta Lawn Care grants franchisees a territory with the Approved Location of a single franchise at the center of the Territory, composed of a circle having a radius of five miles or up to a population of approximately 100,000 people. However, franchisees do not receive an exclusive territory and may face competition from other franchisees, from outlets that Augusta Lawn Care owns, or from other channels of distribution or competitive brands that Augusta Lawn Care controls.
Augusta Lawn Care restricts franchisees from soliciting orders from consumers outside of their territory and bars them from using other channels of distribution, such as the Internet, catalog sales, telemarketing, or other direct marketing, to make sales outside of their territory. Franchisees are not restricted in the customers to whom they may sell approved services or products or the prices the services are rendered or products are sold. However, all sales must occur at or from the franchisee's Business, and franchisees may not solicit business outside their site through the use of a toll-free number, direct mail, Internet website or other advertising method without Augusta Lawn Care's prior written approval.