Will Augusta Lawn Care provide instruction and assistance prior to the opening of an Augusta Lawn Care Business?
Augusta_Lawn_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
Pre-Opening Obligations
Before you open your Augusta Lawn Care Business, we (or our designee) will provide the following assistance and services to you:
(1) Designate your Territory (See Sections 4.2 and 7.2 of the Franchise Agreement). It is not expected that you will operate from a physical location that is approved by us;
(2) Loan you one (1) copy of the Confidential Operations Manual. The Confidential Operations Manual contains approximately 130 pages. The table of contents for the Confidential Operations Manual is attached to this Franchise Disclosure Documents as Exhibit D (See Section 5.3 of the Franchise Agreement);
(3) Assist you in implementing an opening marketing initiative for your Augusta Lawn Care Business (See Section 5 of the Franchise Agreement);
(4) We, or our designee, will provide instruction and assistance prior to the opening of your Augusta Lawn Care Business and immediately following the opening by telephone or in-person, as we determine in our sole discretion (See Section 5.1 of the Franchise Agreement); and
(5) Provide an initial training program ("Initial Training Program") as described below.
Post-Opening Obligations
During the operation of your business, we may:
- (1) Provide periodic telephone and electronic mail assistance on daily operations, marketing, advertising, personnel and other operating issues that you encounter, and provide review and analyses of your operations (See Section 5.2 of the Franchise Agreement);
- (2) Update the manuals to incorporate improvements and new developments in the System. These revisions may be made at any time (See Section 5.3 of the Franchise Agreement);
- (3) Make available to you initial training of replacement managers at a location that we determine. We may charge you a fee for this training. (See Section 5.1.2 of the Franchise Agreement);
- (4) Advise as to source of supply for equipment, services, supplies, products and materials, and make reasonable efforts to negotiate, enter into and maintain contracts for equipment, supplies and services for your purchase (See Sections 5.5 and 7.2.3 of the Franchise Agreement);
- (5) Assist you with sales promotions (See Section 7.4 of the Franchise Agreement);
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 21–27)
What This Means (2025 FDD)
According to the 2025 Augusta Lawn Care FDD, Augusta Lawn Care will provide instruction and assistance prior to the opening of your Augusta Lawn Care Business. This assistance may be provided by telephone or in-person, as determined by Augusta Lawn Care's discretion.
Prior to opening, Augusta Lawn Care will designate your territory, loan you a copy of the Confidential Operations Manual (approximately 130 pages), and assist you in implementing an opening marketing initiative. The table of contents for the Confidential Operations Manual is attached to the Franchise Disclosure Document as Exhibit D.
Augusta Lawn Care also provides an initial training program. The training program lasts 4 days and is held at various locations in Blaine, Washington. Augusta Lawn Care will train up to two people. Key pre-opening tasks, such as hiring staff and obtaining business-related licenses, must be completed prior to scheduling training. Training is typically scheduled four to six times per year, every other month, between October and March. Mike Andes will oversee initial training, and additional trainers Liz Naber and Lee Park may also conduct the training program.