Does Augusta Lawn Care provide assistance with providing equipment for the business?
Augusta_Lawn_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
We may assist you in obtaining the computer system and related services, but we are not obligated to do so. We may, in the future, designate an approved supplier for computer components. In all regards, you are obligated to utilize the Command Center, for which there is a Command Center Fee (see Item 6 for additional information). We disclaim all implied warranties to the extent permitted by law. Neither we nor any affiliate is obligated to provide ongoing maintenance, repairs, upgrades or updates to any component of your computer system. You should determine for yourself whether or not any third-party supplier from whom you purchase any component of your computer system is obligated to provide ongoing maintenance, repairs, upgrades or updates to any component of your computer system, and determine the additional cost for the services.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 21–27)
What This Means (2025 FDD)
According to Augusta Lawn Care's 2025 Franchise Disclosure Document, while not obligated to, Augusta Lawn Care may provide assistance to franchisees in obtaining a computer system and related services. Augusta Lawn Care may also designate approved suppliers for computer components in the future.
Franchisees are required to have specific computer systems, including a POS system (currently Copilot) and other computer services like iPads or laptops. The approximate annual cost for the POS system and other required equipment is $3,000, but this cost is subject to change. Franchisees are also obligated to use Augusta Lawn Care's proprietary software, Pay-For-Performance, at no additional cost.
Augusta Lawn Care may upgrade the minimum computer system requirements, with upgrades expected every five years, costing an estimated $500 to $1,000. Franchisees are responsible for the maintenance, repair, and updates to their computer systems. Augusta Lawn Care is not obligated to provide ongoing maintenance, repairs, upgrades, or updates to any component of the computer system. Franchisees must also have broadband internet access and maintain a functioning email address.