How often does Augusta Lawn Care expect franchisees to upgrade their computer systems?
Augusta_Lawn_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
te with you electronically.
We may upgrade our minimum computer system requirements at any time in order to keep pace with technology. There are no contractual limitations on the frequency or cost of this obligation, but we expect you will need to upgrade at least every five (5) years. If we modify or impose a requirement, we will notify you in our manuals or other written communications, and will give you a reasonable time in which to comply at your expense. We estimate that the cost of upgrading and replacing a computer system could be from $500 to $1,000.
We may assist you in obtaining the computer system and related services, but we are not obligated to do so. We may, in the future, designate an approved supplier for computer components. In all regards, you are obligated to utilize the Command Center, for which there is a Command Center Fee (see Item 6 for additional information). We disclaim all implied warranties to the extent permitted by law. Neither we nor any affiliate is obligated to provide ongoing maintenance, repairs, upgrades or updates to any component of your computer system. You should determine for yourself whether or not any third-party supplier from whom you purchase any component of your computer system is obligated to provide ongoing maintenance, repairs, upgrades or updates to any component of your computer system, and determine the addit
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 21–27)
What This Means (2025 FDD)
According to Augusta Lawn Care's 2025 Franchise Disclosure Document, franchisees are expected to upgrade their computer systems approximately every five years. While Augusta Lawn Care may upgrade the minimum computer system requirements at any time to keep pace with technology, there are no contractual limitations on the frequency or cost of this obligation.
The cost of upgrading or replacing a computer system is estimated to be between $500 and $1,000. Augusta Lawn Care will notify franchisees of any modifications or new requirements in their manuals or other written communications, providing a reasonable timeframe for compliance at the franchisee's expense.
Augusta Lawn Care may offer assistance in obtaining the computer system and related services, but they are not obligated to do so. Franchisees are required to use the Command Center, and a Command Center Fee applies (refer to Item 6 for details). Augusta Lawn Care disclaims all implied warranties to the extent permitted by law and is not obligated to provide ongoing maintenance, repairs, upgrades, or updates to the franchisee's computer system. Franchisees should verify if any third-party supplier from whom they purchase computer components offers these services and determine the associated costs.