What is the monthly cost for Augusta Lawn Care's Command Center Services, as described in Item 6?
Augusta_Lawn_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
Computer System
You must purchase the computer system that we specify, including computer hardware, software, point of sale system, inventory control systems, and high-speed network connections (collectively, the "Computer System"). The component parts of the Computer System must be purchased from Approved Suppliers. If we require you to use any proprietary software or to purchase any software from a designated vendor, you must sign any software license agreements that we or the licensor of the software require and any related software maintenance agreements. Currently, we require you to utilize the Command Center Services, at costs described herein in Item 6 per month. Additionally, you are recommended to use Copilot CRM software created and owned by our Affiliate Copilot Software LLC at costs of $250.00 per month; however, there is no additional cost currently associated with the software. The Computer System is described in more detail in Item 11 of this Disc
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 17–20)
What This Means (2025 FDD)
According to Augusta Lawn Care's 2025 Franchise Disclosure Document, franchisees are required to utilize the Command Center Services, with the costs described in Item 6. Additionally, the FDD mentions that franchisees are recommended to use Copilot CRM software created and owned by Augusta Lawn Care's affiliate, Copilot Software LLC, at a cost of $250.00 per month. However, the document specifies that there is currently no additional cost associated with the Copilot CRM software.
While the document mentions the Command Center Services and refers to costs described in Item 6, it does not explicitly state the monthly cost for these services within Item 8. Instead, it directs the reader to Item 6 for the specific cost details. This means that to fully understand the financial obligations, a prospective franchisee must refer to Item 6 of the FDD.
Therefore, a potential Augusta Lawn Care franchisee should carefully review Item 6 of the 2025 FDD to determine the exact monthly cost for the Command Center Services. Additionally, it would be prudent to confirm with Augusta Lawn Care whether the use of Copilot CRM software remains optional and if there are any associated costs beyond the stated $250.00 per month, or if there are any bundled discounts for using both services.