If Augusta Lawn Care requires me to purchase from an Approved Supplier, can I request an exception?
Augusta_Lawn_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
r affiliate(s).
If you wish to purchase a product or service that we require you to purchase from an Approved Supplier from an alternate source, then you must obtain our prior written approval as outlined more fully in this Item. We may provide our standards and specifications for our Approved Products and Services directly to our Approved Suppliers, and may provide these standards and specifications to an alternative supplier you propose if: (i) we approve the supplier in writing as outlined more fully in this Item; and (ii) the alternative supplier agrees to sign our prescribed form of non-disclosure agreement with respect to any confidential information we disclose.
Except as provided above in this Item: (i) neither we nor any of our affiliates are an Approved Supplier for any items you are required to purchase in connection with your Franchised Business; and (ii) none of our officers own an interest in any of our Approved Suppliers other than us.
As of May 2023, we own and operate Copilot Software LLC, which is an approved (but not required) CRM provider to our franchisees. As of January 2025, we own and operate Mike Andes Media Group LLC, which is an approved (but not required) media provider to our franchisees. Other than this, neither we, nor people affiliated with us are Approved Suppliers.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 17–20)
What This Means (2025 FDD)
According to Augusta Lawn Care's 2025 Franchise Disclosure Document, if Augusta Lawn Care requires you to purchase a product or service from an Approved Supplier, you can request approval to purchase from an alternate source. To do so, you must obtain prior written approval from Augusta Lawn Care.
Augusta Lawn Care may provide its standards and specifications for Approved Products and Services directly to its Approved Suppliers. They may also provide these standards and specifications to an alternative supplier you propose if Augusta Lawn Care approves the supplier in writing and the alternative supplier agrees to sign Augusta Lawn Care's prescribed form of non-disclosure agreement with respect to any confidential information they disclose.
As of May 2023, Augusta Lawn Care owns and operates Copilot Software LLC, which is an approved (but not required) CRM provider to its franchisees. As of January 2025, Augusta Lawn Care owns and operates Mike Andes Media Group LLC, which is an approved (but not required) media provider to its franchisees. Currently, Augusta Lawn Care requires you to utilize the Command Center Services, at costs described in Item 6, and recommends you use Copilot CRM software at a cost of $250.00 per month.