What staffing and training requirements must be met before opening an Atwell Suites hotel?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
(iii) the staffing and training of such staff necessary to operate the Hotel in accordance with IHG's requirements;
(i) Licensee has employed a general manager and department managers and they have successfully completed IHG's training programs; and
(j) IHG has granted written approval to open and operate the Hotel as a Brand System Hotel and established the Opening Date.
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to Atwell Suites' 2025 Franchise Disclosure Document, before opening an Atwell Suites hotel, a franchisee must meet specific staffing and training requirements. The franchisee must ensure the hotel has the necessary staff to operate according to IHG's standards. Additionally, the franchisee must employ a general manager and department managers who have successfully completed IHG's training programs.
These requirements are in place to ensure that each Atwell Suites hotel operates at a consistent level of quality and service, maintaining the brand's reputation. By requiring specific training for key personnel, Atwell Suites aims to provide guests with a reliable and positive experience across all locations.
Meeting these staffing and training requirements is a condition for IHG's written approval to open and operate the hotel under the Atwell Suites brand. Failure to comply with these requirements can delay the opening of the hotel and may constitute a default under the License Agreement. Prospective franchisees should carefully review IHG's training programs and staffing guidelines to ensure they can meet these obligations before opening their Atwell Suites hotel.