What restrictions does an Atwell Suites hotel have on using the FreedomPay goods and services?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
Hotel will only use the goods and services for its own business purposes and will not license, sell, resell, rent, lease, transfer, distribute or otherwise commercially exploit or make the goods and services available to any third party for any purpose or in any manner not authorized by IHG or FreedomPay.
Hotel may not disassemble, decompile or reverse engineer any FreedomPay technology and shall not permit or enable any third party to do so.
Hotel will use commercially reasonable efforts to prevent unauthorized access to or use of the goods or services and will notify FreedomPay immediately if it becomes aware of any unauthorized access to or use of the goods or services by any person and hereby permits IHG and FreedomPay to monitor the use of the goods and services by Hotel to confirm Hotel's compliance with this Participation Agreement and to assess the quality of the goods and services.
Hotel agrees to comply with all applicable laws and regulations in using the goods and services, will not use the goods or services for any unlawful purpose, and will not engage in any activity that interferes with or disrupts the services.
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to the 2025 Atwell Suites FDD, the hotel's use of FreedomPay goods and services is restricted to its own business operations. The Atwell Suites franchisee cannot license, sell, resell, rent, lease, transfer, distribute, or commercially exploit the goods and services to any third party without authorization from IHG or FreedomPay. This means the franchisee's use is strictly for facilitating the sale of the hotel's products and services and not for any other commercial venture.
The Atwell Suites franchisee is also prohibited from disassembling, decompiling, or reverse engineering any FreedomPay technology. Furthermore, the franchisee must actively prevent unauthorized access or use of the goods or services. If any unauthorized access or use is detected, the franchisee is obligated to notify FreedomPay immediately. Both IHG and FreedomPay are permitted to monitor the hotel's use of the goods and services to ensure compliance with the participation agreement and to assess the quality of the services.
The Atwell Suites franchisee must comply with all applicable laws and regulations when using the FreedomPay goods and services. The franchisee cannot use the services for any unlawful purpose or engage in any activity that interferes with or disrupts the services. This ensures that the franchisee operates within legal and ethical boundaries while utilizing the FreedomPay system. Additionally, the hotel acknowledges that all intellectual property rights related to FreedomPay Technology remain the sole and exclusive property of FreedomPay.