Regarding daily maintenance of the Equipment for Atwell Suites, what is the PSH Owner's responsibility?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
PSH Owner will, at its expense, keep the Equipment in good condition, and working order.
PSH Owner will pay all costs incurred in connection with the daily maintenance and operation, and where required by law, ownership or possession of the Equipment during the term of this Lease.
PSH Owner's sole recourse against Company with respect to service provided by Company or its agents to the Equipment is that Company will correct any defective workmanship at no additional charge to Customer, provided that Company is given prompt notification of any defective workmanship.
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to the 2025 Atwell Suites Franchise Disclosure Document, the PSH (Participating System Hotel) Owner is responsible for the daily maintenance of the equipment. Specifically, the PSH Owner must keep the equipment in good condition and working order, at their own expense.
This means the franchisee bears the financial responsibility for all costs associated with the daily upkeep and operation of the equipment. This includes any expenses required to maintain the equipment in proper working condition and to comply with legal requirements related to the equipment's ownership, possession, or operation during the lease term.
The Atwell Suites franchisor offers a limited recourse: they will correct any defective workmanship at no additional charge, provided they are promptly notified of the issue. However, this is the PSH Owner's sole recourse against the company regarding service provided by the company or its agents.
In practical terms, the Atwell Suites franchisee needs to budget for regular maintenance and potential repairs of the equipment. While the franchisor covers defective workmanship if notified promptly, all other maintenance costs fall to the franchisee. This arrangement is fairly typical in franchising, where franchisees usually handle day-to-day operational expenses, while the franchisor provides support for specific issues covered under warranty or agreement.