What is the Atwell Suites Participating Property solely responsible for communicating to IHG regarding payments under the IHG Direct Participation Agreement?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
a. As it relates to payments that the Participating Property owes to IHG hereunder, the Participating Property acknowledges and agrees that it is solely responsible to promptly and fully communicate to IHG the expected date by which the Participating Property will be ready for fiber, equipment and other installation required in connection with the provision of Services ("Site Ready Date"). In the event that the Participating Property misses or changes the Site Ready Date after IHG has communicated the Site Ready Date to the Supplier or the Supplier cannot reasonably access the site for the installation (collectively "Customer Not Ready or CNR"), the Participating Property may be assessed a fee in connection thereto, and such fee shall be paid as a part of the payment obligation to IHG as described herein.
- b. In addition, if the Participating Property cancels the required installation for the provision of Services hereunder ("Site Cancellation"), the Participating Property may be assessed a cancellation fee in connection with the Site Cancellation ("Cancellation Fee"), and the Participating Property shall be responsible for the payment of such Cancellation Fee to IHG when due.
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to Atwell Suites's 2025 Franchise Disclosure Document, the Participating Property is solely responsible for communicating the Site Ready Date to IHG. This date indicates when the property will be ready for the installation of fiber, equipment, and other necessary installations for the provided services.
If the Atwell Suites Participating Property misses or changes the Site Ready Date after IHG has communicated it to the Supplier, or if the Supplier cannot reasonably access the site for installation, it is considered a 'Customer Not Ready' (CNR) situation. In such cases, the Participating Property may be assessed a fee, which will be added to their payment obligation to IHG.
Additionally, if the Participating Property cancels the required installation for the services, referred to as 'Site Cancellation', a Cancellation Fee may be assessed. The Participating Property is responsible for paying this Cancellation Fee to IHG when it is due. These fees underscore the importance of accurate and timely communication from the Participating Property to avoid additional charges and ensure smooth service installation.