What is the monthly Technology Services Fee for an Atwell Suites with 200 rooms?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
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| (Column 1) Type of Fee | (Column 2) Amount | (Column 3) Due Date | (Column 4) Remarks |
|---|---|---|---|
| $72.00 per month, per | |||
| interface for IFC8 Interface | |||
| Services & Support (200+ | |||
| Rooms) | |||
| $0.38 per room, per month for | |||
| OXI 2-Way – | |||
| IHG Concerto™ | |||
| Services & Support | |||
| $75.00 per month, per | |||
| interface for OXI 2-Way – | |||
| IHG | |||
| Concerto™ | |||
| Services & | |||
| Support (200+ Rooms) | |||
| $0.30 per room, per month for | |||
| Opera Commission Handling | |||
| Services & Support | |||
| $0.30 per room, per month for | |||
| Opera Back Office Interface | |||
| Services & Support | |||
| $0.30 per room, per month for | |||
| Opera Export Files Services & | |||
| Support | |||
| $0.63 per room, per month for | |||
| Opera Web Services & | |||
| Support (OWS) | |||
| $0.30 per room, per month for | |||
| Credit Card Interface Services | |||
| & Support | |||
| $60.00 per month, per | |||
| interface for Credit Card | |||
| Interface Services & Support | |||
| (200+ Rooms) | |||
| $1.20 per room, per month for | |||
| OPERA multi-property Cross | |||
| Reservation Support | |||
| $0.38 per room, per month for | |||
| OXI – | |||
| IHGWS – | |||
| LARs | |||
| Functionality Services & | |||
| Support | |||
| $75.00 per month, per | |||
| interface for OXI – |
Source: Item 6 — OTHER FEES (FDD pages 30–56)
What This Means (2025 FDD)
According to the 2025 Atwell Suites Franchise Disclosure Document, there are several technology service fees that a franchisee with 200 rooms may incur. These fees vary depending on the specific services and interfaces utilized at the hotel.
Specifically, the monthly fees include $72.00 per month for IFC8 Interface Services & Support, $75.00 per month for OXI 2-Way – IHG Concerto™ Services & Support, and $60.00 per month for Credit Card Interface Services & Support. There are also per-room, per-month charges such as $0.38 for OXI 2-Way – IHG Concerto™ Services & Support, $0.30 for Opera Commission Handling Services & Support, $0.30 for Opera Back Office Interface Services & Support, $0.30 for Opera Export Files Services & Support, $0.63 for Opera Web Services & Support (OWS), $0.30 for Credit Card Interface Services & Support, $1.20 for OPERA multi-property Cross Reservation Support and $0.38 for OXI – IHGWS – LARs Functionality Services & Support and $75.00 per month for interface for OXI – IHGWS – LARs Functionality Services & Support.
For a 200-room Atwell Suites hotel, the franchisee would need to calculate the total monthly cost by adding the flat fees to the per-room fees multiplied by 200. It's important to note that these fees are in addition to other technology-related costs, such as those for Guest Internet Access (GIA) hardware, Property Management System (PMS), and other required technology systems like Point of Sale (POS) systems for the bar and market. Franchisees should carefully review all technology requirements and associated costs to accurately budget for these expenses.