What is the monthly Technology Services Fee for an Atwell Suites with 125 rooms?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
f the License and (ii) an Implementation Fee paid during the initial 48 months of the operation of the Hotel. Hotels will be charged a PMS Solution Fee of $4.25 per room, per month. This fee may increase by no more than 5% annually, with notice to Brand System Hotels. The PMS Solution Fee covers the Hotel's use of the Cloud PMS, which enables property management and related activities to be integrated with IHG systems. This fee also includes support and training modules.
Additionally, Hotels will pay a Cloud PMS Implementation Fee of $70.00 per month for the first fortyeight (48) mon
Source: Item 6 — OTHER FEES (FDD pages 30–56)
What This Means (2025 FDD)
According to Atwell Suites's 2025 Franchise Disclosure Document, the monthly PMS Solution Fee is $4.25 per room. For a hotel with 125 rooms, this would amount to $531.25 per month. This fee covers the hotel's use of the Cloud PMS, which integrates property management activities with IHG systems, and includes support and training modules. Additionally, hotels pay a Cloud PMS Implementation Fee of $70.00 per month for the first 48 months of operation.
Beyond the PMS Solution Fee, Atwell Suites hotels may incur other technology-related costs. The FDD mentions costs between $30 and $120 per month for competitive rate insight shopping, although these costs may be waived for hotels subscribed to RevenueStrategy360. There are also fees associated with Guest Internet Access (IHG Connect) hardware, including monthly service fees for guest support and variable fees for meeting room support, depending on the number and size of meeting rooms.
Prospective franchisees should consider these technology costs when evaluating the overall investment and operating expenses for an Atwell Suites hotel. It's important to note that the PMS Solution Fee may increase by no more than 5% annually, with notice provided to Brand System Hotels. Franchisees should also factor in potential hardware refresh costs, which can range from $110 to $96,000, and software license renewal costs, which can range from $3,000 to $200,000, depending on the existing equipment at the time of renewal.