How many days before the
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
n and reboot of the PMS server and workstations a minimum of once per week.
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- Support Services Related to Non-Approved Software and Hardware. IHG will have no obligation to provide, or cause to be provided, support services with regard to any non-approved Software or non-approved Hardware, or for any failure related to, directly or indirectly, non-approved Software or non-approved Hardware, and Licensee will be solely responsible for all costs related to the foregoing, including the cost of Support Services of approved Hardware or approved Software incurred because of non-approved Hardware or non-approved Software.
Attachment 4-3 to Schedule 4 Hotel Opening Consultation Services Supplemental Terms
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- Completion of Technology Purchases. At least 120 days before the Hotel opening date, Licensee will acquire the Hardware, Software, and communications capabilities specified in the Minimum Configuration. In addition, at least 120 days before the Hotel opening date, Licensee will enter into the Participation Agreements for the Additional Required Services.
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- Site Preparation. Licensee will make available prior to the scheduled installation date, at its own expense, a site for installation and operation of the Hardware in accordance with specifications, which, without waiving or modifying Licensee's obligations hereunder, must be readily accessible to installation personnel. Licensee will furnish the required electrical connections, power, outlets, air conditioning, patch panel, and local area network cable installation required by each manufacturer's installation instructions or other documentation, and shall perform all work, including alterations, that IHG, in its sole discretion, deems necessary to prepare the site for installation and operation of the Hardware.
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to Atwell Suites' 2025 Franchise Disclosure Document, franchisees must complete certain technology purchases and enter into participation agreements for additional required services at least 120 days before the hotel opening date. Specifically, this involves acquiring the hardware, software, and communications capabilities outlined in the Minimum Configuration.
Furthermore, the franchisee is responsible for preparing the site for the installation and operation of the hardware. This includes ensuring the site is readily accessible to installation personnel and providing the necessary electrical connections, power outlets, air conditioning, patch panel, and local area network cable installation as per the manufacturer's specifications. Atwell Suites may deem alterations necessary to prepare the site, and the franchisee is responsible for performing this work.
If the site preparation is not completed to Atwell Suites' satisfaction in a timely manner, the franchisee may be invoiced $2,600, which Atwell Suites may modify from time to time. Proper site preparation is crucial, as no hardware will be installed until Atwell Suites is reasonably satisfied with the preparation. Atwell Suites will notify the franchisee of the projected hardware installation date and schedule the installation at the hotel. Any delays caused by the franchisee will not affect the franchisee's obligation to pay any fees or amounts due.