Is an Atwell Suites licensee obligated to purchase each of the 'Additional Required Services'?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
ardware, Software, and Services. IHG will make available to Licensee the Hardware, Software, and Services for the core technology solutions set forth in Schedule 2 (Core Services) attached hereto (the "Core Services"). These Core Services are provided by IHG, an Affiliate of IHG, or Service Providers and are required to operate the Hotel in the Brand System. IHG and/or its Service Provider may modify or cause to be modified the features and functionality of the Core Services in the ordinary course of technology development, and IHG will notify Licensee of any such material modification. In addition, IHG reserves the right to add or remove Core Services or to replace any of the Core Services.
- 3.2 Additional Required Services. IHG or an Affiliate of IHG has entered into Enabling Agreements with Service Providers approved by IHG to provide certain Hardware, Software, and Services that are mandatory components of Licensee's technology configuration required to operate the Hotel in the Brand System ("Additional Required Services"). IHG will make available to Licensee the Additional Required Services as set forth in Schedule 3 (Additional Required Services) attached hereto, pursuant to an Order Form and/or a Participation Agreement. Licensee is obligated to purchase each of the Additional Required Services.
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to Atwell Suites' 2025 Franchise Disclosure Document, franchisees are obligated to purchase each of the 'Additional Required Services'. These services consist of hardware, software, and other services that are mandatory for the franchisee's technology configuration, which is needed to operate the hotel under the Atwell Suites brand system. These Additional Required Services are detailed in Schedule 3 of the FDD.
IHG (InterContinental Hotels Group) has the right to modify the features and functionality of the Additional Required Services as technology evolves, and they will notify franchisees of any significant changes. IHG also reserves the right to change the service provider for any Additional Required Service or to replace any of the Additional Required Services altogether.
In addition to the Additional Required Services, Atwell Suites franchisees may also have the option to purchase 'Optional Services' that are not included in the Core Services or the Additional Required Services. These Optional Services are offered by IHG or its affiliates through agreements with service providers.