For Atwell Suites hotels, what is required regarding Guest Internet Access (GIA) hardware?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
For Guest Internet Access ("GIA") Hardware, a Hotels will be required to install SCH approved Wi-Fi equipment and use an Integrator for the installation of Wi-Fi equipment. Estimates for infrastructure needs can vary greatly by location and building type. Due to unique building and construction of any given property, actual costs can only be obtained once Integrator site surveys are completed. The site survey will help determine the number and types of Wi-Fi equipment through a Wi-Fi heat map coverage diagram (see Item 6, Note 6).
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 65–73)
What This Means (2025 FDD)
According to Atwell Suites's 2025 Franchise Disclosure Document, franchisees are required to install SCH-approved Wi-Fi equipment for Guest Internet Access (GIA). The installation of this equipment must be done by a certified SCH-approved integrator. The FDD emphasizes that infrastructure needs and costs can vary significantly based on the location and building type of the hotel.
To determine the specific hardware requirements and associated costs, Atwell Suites requires a site survey to be completed by an approved integrator. This survey helps to assess the unique building and construction characteristics of the property. The survey results in a Wi-Fi heat map coverage diagram, which identifies the number and types of Wi-Fi equipment needed to provide adequate coverage.
This process ensures that each Atwell Suites hotel has a tailored GIA hardware setup that meets the brand's standards while also accommodating the specific needs of the property. Prospective franchisees should factor in the cost of the site survey and the subsequent hardware installation when budgeting for the initial setup of their hotel. The use of approved integrators and equipment aims to maintain consistent quality and performance across all Atwell Suites locations.