What is the Atwell Suites hotel required to do to receive PCI-Validated Point-to-Point Encryption Secure Switching?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
Delivery of PCI-Validated Point-to-Point Encryption Secure Switching is subject to Hotel's compliance with the FreedomPay P2PE Instruction Manual (the "PIM") and Hotel's acknowledgement of such compliance in the form set forth on Exhibit 1 to Attachment 1 (PIM Acknowledgement) to this Attachment.
In the event Hotel does not comply with any obligation under the PIM, IHG may, but shall not be obligated, to perform any such obligation or otherwise mitigate such non-compliance, in which event IHG may charge Hotel reasonable fees to compensate IHG for such mitigation, including, without limitation, charging the then current list price for the applicable IHG services.
Further, a failure to comply with the PIM or the requirements of Section 3 below will result in the disallowance of the benefits to Hotel described in the PIM.
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to Atwell Suites' 2025 Franchise Disclosure Document, to receive PCI-Validated Point-to-Point Encryption Secure Switching, the hotel must comply with the FreedomPay P2PE Instruction Manual (PIM) and acknowledge this compliance via the form in Exhibit 1 to Attachment 1.
Compliance with the PIM is crucial, as failure to meet its obligations may allow IHG to step in and rectify the non-compliance, charging the Atwell Suites franchisee reasonable fees, potentially at IHG's current list price for the services provided. Furthermore, not complying with the PIM or the requirements in Section 3 could result in the hotel losing the benefits outlined in the PIM.
In practical terms, this means an Atwell Suites franchisee must diligently follow the guidelines set forth in the FreedomPay P2PE Instruction Manual to ensure secure handling of payment card data. This protects both the hotel and its customers from potential data breaches and financial losses. The franchisee should carefully review and implement all requirements of the PIM and maintain accurate records of compliance to avoid any penalties or loss of benefits.