Where does the Atwell Suites General Manager Program training take place?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
Note 1: Every General Manager must satisfactorily complete the IHG® General Manager Program Onboarding Level within the dates required per the Standards (see Items 5 and 7). Holiday conducts General Manager training virtually, in Atlanta or at other designated regional locations. General Manager training focuses on areas of operation that are unique to the Brand System and to management functions. If the General Manager leaves the IHG system for more than one year and returns, they must complete the Onboarding Level of the IHG® General Manager Program within the first six months of starting in the role. All required core certification training is included in the annual subscription for the IHG University. For in-person classes, you must pay for your trainees' travel expenses or any training expenses incurred from any optional or supplemental courses that your trainees attend. Every General Manager must also attend annual retraining seminar(s) when designated by Holiday.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 75–87)
What This Means (2025 FDD)
According to Atwell Suites' 2025 Franchise Disclosure Document, the General Manager Program training takes place virtually, in Atlanta, or at other designated regional locations. This training is crucial for General Managers as it focuses on operational aspects unique to the Atwell Suites brand and management functions.
If a General Manager leaves the IHG system (InterContinental Hotels Group, Atwell Suites' parent company) for more than a year and then returns, they must retake the Onboarding Level of the IHG General Manager Program within six months of their return. This ensures that all managers are up-to-date with current brand standards and practices. The FDD also mentions that all required core certification training is included in the annual subscription for IHG University, which suggests a comprehensive and ongoing learning platform.
For any in-person classes, the franchisee is responsible for covering the travel expenses of their trainees. They also need to cover any training expenses for optional or supplemental courses. Additionally, every General Manager is required to attend annual retraining seminars as designated by Holiday, reinforcing the commitment to continuous professional development within the Atwell Suites system.