What is the frequency of the Technology Services Fee payments for Atwell Suites?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
enueStrategy360 these costs may be waived.
Note 7: Property Management System: Except for Hotels planning to operate under a Change of Ownership License, Atwell Suites Hotels must use Cloud PMS. At the time of this disclosure, HotelKey is the only approved Cloud PMS provider.
There are two components to the Cloud PMS solutions fee: (i) a PMS Solution Fee paid during the term of the License and (ii) an Implementation Fee paid during the initial 48 months of the operation of the Hotel. Hotels will be charged a PMS Solution Fee of $4.25 per room, per month. This fee may increase by no more than 5% annually, with notice to Brand System Hotels. The PMS Solution Fee covers the Hotel's use of the Cloud PMS, which enables property management and related activities to be integrated with IHG systems. This fee also includes support and training modules.
Additionally, Hotels will pay a Cloud PMS Implementation Fee of $70.00 per month for the first fortyeight (48) mon
Source: Item 6 — OTHER FEES (FDD pages 30–56)
What This Means (2025 FDD)
According to the 2025 Atwell Suites Franchise Disclosure Document, the frequency of technology service fee payments can vary depending on the specific system. For the Cloud PMS (Property Management System), franchisees are charged a PMS Solution Fee of $4.25 per room, per month, and a Cloud PMS Implementation Fee of $70.00 per month for the first 48 months of operation. For Guest Internet Access (GIA) Hardware (IHG Connect), franchisees will incur monthly service fees that include a base per-suite fee for guest support and a variable fee for meeting room support.
Additionally, Atwell Suites hotels are required to subscribe to a service optimization application called Quore. Payment for Quore's service optimization application may be made monthly or annually. The FDD also mentions costs between $30 and $120 per month for competitive rate insight shopping for revenue management systems, although these costs may be waived for hotels currently subscribed to RevenueStrategy360.
In summary, Atwell Suites franchisees should anticipate various technology-related fees that are typically charged on a monthly basis, although some services like Quore may offer an annual payment option. It is important for prospective franchisees to carefully review the specific agreements and participation requirements for each technology system to fully understand the associated costs and payment schedules.