What fees are Atwell Suites franchisees responsible for paying that arise in connection with the Agreement, including those described in the MPA Addendum, Fee Schedule, Interchange Rate Schedule, or Card Organization program pricing schedules?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
- (a) Servicers Fees, Card Organization Fees, and Other Third Party Based Fees. You agree to pay us all Servicers Fees, Third Party Based Fees, Chargebacks, and other amounts arising in connection with the Agreement, including all fees and amounts described in the MPA Addendum, Fee Schedule, Interchange Rate Schedule, Card Organization program pricing schedules, or any other Schedule. For avoidance of doubt, this includes all fees and amounts imposed or established by any Card Organization related to your transactions.
- (b) Errors, Shipping and Handling, Taxes, and Other Amounts. As part of your obligations, you agree to pay and reimburse us for all funds and deposits erroneously credited to your Settlement Account or Merchant Account, all shipping and handling fees related to Equipment and Supplies, and all Taxes (and you authorize us, or our respective assigns, to increase the amount of any preauthorized payment to reflect any increases in Taxes, and you waive any requirement for notice of such increase). In addition, you are fully liable for any transactions that you accept from a Cardholder that are of a type, including a Card type, that you did not elect for your Merchant Account, and must pay us all related Servicers Fees, Third Party Based Fees, and Chargebacks.
Your phone plan charges may apply.
6.9 Additional Information Regarding Interchange. The interchange rate schedule provides the most common interchange rates applicable to your transactions ("Interchange Rate Schedule"). Transactions may downgrade, resulting in higher interchange rates. You are responsible for all interchange fees as part of your responsibility for Third Party Based Fees. For more information on Visa's and Mastercard's interchange rates, please go to: www.visa.com/merchants and www.mastercard.us/merchants.
7 Chargebacks
- 7.1 Chargebacks Generally. You must reimburse us for all transactions you submit that are charged back and all related amounts, including: (a) all Chargebacks; (b) all fees, fines, penalties, assessments, and other amounts related to disputing or arbitrating a Chargeback or failing to produce records within applicable time limits; and (c) all Chargeback Fees set forth on the Fee Schedule or elsewhere in the Agreement, regardless of whether a Chargeback is settled in your favor or the Cardholder's favor.
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to the 2025 Atwell Suites Franchise Disclosure Document, franchisees are responsible for various fees and amounts that arise in connection with the franchise agreement. These include all Servicers Fees, Third Party Based Fees, Chargebacks, and other amounts detailed in the MPA Addendum, Fee Schedule, Interchange Rate Schedule, and Card Organization program pricing schedules. This encompasses all fees and amounts imposed by any Card Organization related to the franchisee's transactions.
Franchisees must also cover costs for funds erroneously credited to their Settlement Account or Merchant Account, shipping and handling fees for Equipment and Supplies, and all Taxes. They are liable for transactions accepted from a Cardholder that do not align with the elected Merchant Account type, and must pay all related Servicers Fees, Third Party Based Fees, and Chargebacks for these transactions. Additionally, franchisees are responsible for all interchange fees as part of their responsibility for Third Party Based Fees.
Furthermore, Atwell Suites franchisees must reimburse the company for all transactions that are charged back, including all Chargebacks, fees, fines, penalties, assessments, and other amounts related to disputing or arbitrating a Chargeback, or failing to produce records within applicable time limits. This also includes all Chargeback Fees set forth on the Fee Schedule or elsewhere in the Agreement, regardless of whether a Chargeback is settled in the franchisee's favor or the Cardholder's favor.
Prospective Atwell Suites franchisees should carefully review the MPA Addendum, Fee Schedule, Interchange Rate Schedule, and Card Organization program pricing schedules to fully understand all potential fees and costs associated with the franchise agreement. Understanding these financial obligations is crucial for assessing the overall profitability and financial viability of the franchise.