What is the fee for Frontline colleagues training for Atwell Suites?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
operational needs of a Hotel, and comply with brand standards to deliver a branded guest experience. Hotels should allocate annual predetermined amounts per full-time employee for optional value-add and specialist courses: Managers/Department Heads - $650; Assistant Managers/Supervisors - $450; Frontline colleagues - $250.
Where the amount of the value-add and specialist training exceeds 2% of your Hotel's total salaries and wages budget, the Learning & Development allocation should be capped at 2% of the Hotel's total salaries and wages budget. This estimated budget amount is required for the consumption of IHG Value-Add and Specialist learning offers and the personal development o
Source: Item 6 — OTHER FEES (FDD pages 30–56)
What This Means (2025 FDD)
According to Atwell Suites' 2025 Franchise Disclosure Document, the brand recommends that franchisees allocate $250 per frontline colleague for optional value-add and specialist courses. This is part of a broader strategy for employee development and training.
While core certification training, required for positions like General Manager and Front Office Manager, is included in the annual IHG University subscription, franchisees should budget for additional training to enhance employee skills. These courses are designed to support operational needs and ensure compliance with brand standards, ultimately improving the guest experience at Atwell Suites hotels.
However, the FDD also states that where the amount of the value-add and specialist training exceeds 2% of your Hotel's total salaries and wages budget, the Learning & Development allocation should be capped at 2% of the Hotel's total salaries and wages budget. This cap provides a financial safeguard, ensuring that training expenses remain proportional to the overall payroll costs. This estimated budget amount is required for the consumption of IHG Value-Add and Specialist learning offers and the personal development of Hotel employees through other various training programs, which also includes virtual and e-learning.