What elements are included in the Brand System for Atwell Suites hotels, as designated by IHG?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
esharing and condominium hotel projects and other projects not involving short term stays by transient guests) may be made without IHG's written approval. Licensee represents that it is entitled to possession of the Hotel during the entire License Term without restrictions that would interfere with anything contemplated in this License. Throughout this License, the words "room" and "guest room" are intended to include the word "suites" unless otherwise indicated.
B. The Brand System.
The Brand System includes all elements which are designed to identify "Atwell Suites™" hotels to the public or are designed to be associated with those hotels or to contribute to such identification or association and all elements which identify or reflect the quality standards and business practices of such
hotels, all as specified in this License or as designated from time to time by IHG. The Brand System at present includes, but is not limited to:
- (1) the principal trade and/or service mark "Atwell Suites™", the service marks "IHG One Rewards" and "IHG Concerto™" and the other Marks (as defined in paragraph 6.B. (below) and intellectual property rights made available to licensees of the Brand System by reason of a license;
- (2) standards, specifications and policies for construction, furnishings, operation, appearance and service of the Hotel, standards and specifications for interior and exterior design and décor, and other requirements as stated or referred to in this License and from time to time in IHG's brand standards for Brand System hotels (the "Standards") or in other communications to Licensee;
- (3) registered and unregistered intellectual property, including without limitation copyrights, trademarks, service marks, logos, designs, know-how, confidential or proprietary information standards, specifications and policies for construction, furnishing, operation, appearance and service of hotels operating as Brand System hotels, and similar property rights;
- (4) all rights to the domain names and other identifications or elements used in electronic commerce as may be designated from time to time by IHG in accordance with IHG's specifications to be part of the Brand System;
- (5) access through IHG to the technology systems, loyalty programs, sales and catering system and other related systems operated in accordance with specifications established by IHG;
- (6) access through IHG to multiple call centres and central reservations offices around the world handling reservations;
- (7) access through IHG to brand marketing services and distribution marketing services including global advertising and publicity and other marketing programs and materials;
- (8) training programs and materials;
- (9) a worldwide hotel distribution of Brand System hotels;
- (10) a guest loyalty program (currently named IHG® One Rewards);
- (11) a recognized presence on the internet;
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to the 2025 FDD, the Atwell Suites Brand System, as designated by IHG, encompasses various elements designed to identify Atwell Suites hotels to the public, contribute to their identification, and reflect their quality standards and business practices. These elements are specified in the license agreement or as designated by IHG.
The Brand System includes the principal trademark "Atwell Suites™", the service marks "IHG One Rewards" and "IHG Concerto™", other marks, and intellectual property rights made available to licensees. It also incorporates standards, specifications, and policies for construction, operation, appearance, and service, including interior and exterior design and décor, as detailed in the license and IHG's brand standards. Registered and unregistered intellectual property, such as copyrights, trademarks, logos, know-how, and confidential information, are also part of the Brand System.
Furthermore, the Brand System includes all rights to domain names and other elements used in electronic commerce as designated by IHG. Franchisees gain access to IHG's technology systems, loyalty programs, sales and catering systems, multiple call centers, central reservation offices, brand marketing services, and distribution marketing services, including global advertising and publicity. The system also provides training programs, a worldwide hotel distribution network, a guest loyalty program (IHG® One Rewards), a recognized internet presence, an e-commerce team, a global sales team, global market coverage, and programs for inspecting hotels and assessing service and consumer opinion.
IHG has the right to periodically change the Brand System by adding, modifying, altering and/or deleting elements of the Brand System. IHG will seek to maintain high standards of quality, cleanliness, appearance, design and service at all hotels using the Brand System. IHG's judgment in such matters shall be controlling in all respects, and it shall have wide latitude in making such judgments.