What is the deadline for Atwell Suites franchisees to install and integrate Software or Service Updates after receiving them?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
- 10.5 Updates. At any time we may release updates to Software or Services ("Updates"), which you must install and integrate with your systems within 30 days of receipt.
Failure to install Updates timely may impair the Software or Services.
We have no liability for your failure to properly install the most current version of Software or any Update, and we have no obligation to provide support or services for outdated versions.
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to Atwell Suites' 2025 Franchise Disclosure Document, franchisees are required to install and integrate updates to software or services within 30 days of receipt. Failing to install these updates in a timely manner may negatively impact the software or services. Atwell Suites assumes no liability if a franchisee fails to properly install the most current version of the software or any update, and they are not obligated to provide support for outdated versions.
This requirement ensures that all Atwell Suites locations operate on the most current and secure software versions, maintaining brand consistency and protecting the network from potential vulnerabilities. Franchisees should factor in the time and resources needed to implement these updates to avoid any disruptions or loss of support from Atwell Suites.
It is important for prospective franchisees to understand the implications of not adhering to the update schedule, as it could lead to operational inefficiencies and increased security risks. Franchisees should also inquire about the typical size and frequency of these updates to better plan their IT maintenance schedule.