What is the cost of training for an Atwell Suites General Manager?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
terials you choose to order from it for these programs and activities.
Note 4: IHG University: Your General Manager, Front Office Manager, Director of Sales, Executive Housekeeper and Hotel Experience Champion (or their equivalent roles) must each complete initial certification training. All required core certification training is included in the annual subscription for IHG University. For in-person classes, you must pay for your trainees' travel expenses or any training expenses incurred from any optional or supplemental courses that your trainees attend. You may be required to purchase subsequent training materials to fulfill the ongoing training of new employees.
Learning categorized as "core" is included within the subscription model and includes critical learning designed to effectively onboard team members, support the operational needs of a Hotel, and comply with brand standards to deliver a branded guest experience. Hotels should allocate annual predetermined amounts per full-time employee for optional value-add and specialist courses: Managers/Department Heads - $650; Assistant Managers/Supervisors - $450; Frontline colleagues - $250.
Where the amount of the value-add and specialist training exceeds 2% of your Hotel's total salaries and wages budget, the Learning & Development allocation should be capped at 2% of the Hotel's total salaries and wages budget. This estimated budget amount is required for the consumption of IHG Value-Add and Specialist learning offers and the personal development of Hotel employees through other various training programs, which also includes virtual and e-learning.
Source: Item 6 — OTHER FEES (FDD pages 30–56)
What This Means (2025 FDD)
According to Atwell Suites' 2025 Franchise Disclosure Document, the General Manager must complete initial certification training, which is included in the annual IHG University subscription. However, the franchisee must cover travel expenses for in-person classes or any optional/supplemental courses the General Manager attends.
Atwell Suites hotels should allocate predetermined amounts per full-time employee for optional value-add and specialist courses. For managers/department heads, this amount is $650. The franchisee may also be required to purchase subsequent training materials for new employees' ongoing training.
The General Manager must also attend the IHG® Americas Investors and Leadership Conference, with a registration fee currently at $2,500 per attendee, which is subject to increase. This conference is generally held biennially, but this is also subject to change. The General Manager must attend workshops designated as relevant to their hotel(s).