What is the Atwell Suites charge for a site reschedule or if the customer is not ready?
Atwell_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
vice | | Add'l Active Directory Users | | 60 mos | • Per User over 10 Users per Site • Managed MS Active Directory • Automated Password Reset | $1.25 per User |
Optional Managed Token Subscription Fee (Remote Access):
| Remote Access Charges | Remote Access Charges | Pricing Monthly Charges |
|---|---|---|
| • | $4.95 USD per month, per User | |
| Managed Token Subscription Charge | ||
| • | $7.95 USD per month, per User | |
| Managed FortiClient |
**Optional Managed Remote Back-up Services (On
Source: Item 23 — Receipts (FDD pages 99–486)
What This Means (2025 FDD)
According to the 2025 Atwell Suites Franchise Disclosure Document, if a site reschedule is needed or the customer is not ready, Atwell Suites charges $300.00 USD per incident. This fee covers the cost incurred when a scheduled site visit has to be changed or cannot proceed because the site is not prepared.
For a prospective Atwell Suites franchisee, this means it's crucial to ensure the site is fully prepared and ready for scheduled visits to avoid this additional charge. Proper planning and communication with Atwell Suites and any involved contractors are essential to minimize the risk of incurring this fee.
This fee is charged per incident, so multiple reschedules or instances of the site not being ready would result in multiple charges. Franchisees should factor this potential cost into their budget and project timeline, ensuring they have a buffer for unforeseen delays or issues.