For Atwell Suites, what is AT&T's sole responsibility regarding Third-Party Services, unless a Service Publication specifies otherwise?

According to the 2025 Atwell Suites Franchise Disclosure Document, AT&T's primary responsibility regarding Third-Party Services is to facilitate the placement of orders for these services on behalf of eligible participants, which would include Atwell Suites franchisees. However, this is subject to the specifications outlined in the Service Publication. AT&T may also handle the invoicing and collection of payments from the Atwell Suites franchisee for these Third-Party Services.

This means that while AT&T helps in ordering the services, the actual provision of the Third-Party Services is managed directly between the franchisee and the third-party provider. The franchisee should carefully review the terms and conditions of any agreement with the third-party service provider, as these agreements are separate from the franchise agreement with Atwell Suites.

It is important for a prospective Atwell Suites franchisee to understand that AT&T's role is limited to order placement and payment processing, and that any issues or concerns regarding the Third-Party Services themselves should be addressed directly with the third-party provider. The "Service Publication" mentioned in the quote could contain additional details or exceptions to this arrangement, so franchisees should always consult those publications for complete information.