Under what condition is enrichment training mandatory for Aplus franchisees?
Aplus Franchise · 2024 FDDAnswer from 2024 FDD Document
ranchised Business. If Franchisee requests additional assistance with respect to the opening or continued operation of the Franchised Business, and should Franchisor deem it necessary and appropriate to comply with such request, Franchisee shall pay Franchisor's then-current standard rates, plus expenses, for such additional assistance. Franchisor may utilize a Designated Service Provider to perform any of its duties under this Section 8.2 and Section 8 generally.
8.3. Designated Manager Training
If Franchisor determines that the Designated Manager is unable to satisfactorily complete the training program described above, Franchisor has the unrestricted right to terminate this Agreement. If Franchisee is a business entity and the Designated Manager fails to complete the initial training program to Franchisor's reasonable satisfaction, Franchisee may be permitted to select a substitute manager and such substitute manager must complete the initial training to Franchisor's satisfaction. Additionally, if Franchisee replaces its Designated Manager, or brings new principals into the franchise, the new Designated Manager and principals must attend Franchisor's initial training program, or train with a franchisee who agrees to provide such training. Franchisee will be required to pay
Source: Item 23 — RECEIPT (FDD pages 68–302)
What This Means (2024 FDD)
According to Aplus's 2024 Franchise Disclosure Document, if a Designated Manager does not satisfactorily complete the initial training program, Aplus has the right to terminate the franchise agreement. However, if the franchisee is a business entity, they may be permitted to select a substitute manager who must then complete the initial training to Aplus's satisfaction.
Additionally, if a franchisee replaces their Designated Manager or brings new principals into the franchise, the new Designated Manager and principals must attend Aplus's initial training program or train with a franchisee who agrees to provide such training. This ensures that all managers and principals are properly trained in the Aplus system.
For any additional training beyond the initial three attendees, Aplus charges $1,000 per week per person. The franchisee is responsible for all costs associated with the employee's training, including the fee, wages, transportation, lodging, and meals. This policy ensures that Aplus franchisees have the option to replace or add managers, but it comes with the responsibility of ensuring they receive the necessary training, either through Aplus or an approved franchisee, and at the franchisee's expense.