Under what circumstances will an Aplus franchisee be required to pay the On-Site Training Cancellation Fee?
Aplus Franchise · 2024 FDDAnswer from 2024 FDD Document
If Franchisor or its representative is schedule to conduct an on-site training program, or scheduled for a visit at the Franchisee's location for training or other reasons, or if the Franchisee registers for a training program and Franchisee subsequently cancels, fails to attend, fails to have the appropriate parties attend, or fails to stay for the entire training program then Franchisee shall pay the Franchisor their thencurrent on-site training cancellation fee (the "On-Site Training Cancellation Fee"). The On-Site Training Cancellation Fee may vary depending upon the type of scheduled training program and how far in advance you notify the Franchisor in writing of the cancellation and the cost and expense incurred in rescheduling Franchisor's or any trainer's travel arrangements.
Source: Item 23 — RECEIPT (FDD pages 68–302)
What This Means (2024 FDD)
According to Aplus's 2024 Franchise Disclosure Document, an Aplus franchisee will be required to pay an On-Site Training Cancellation Fee under specific circumstances related to scheduled training programs or visits. This fee is applicable if Aplus or its representative is scheduled to conduct on-site training, visit the franchisee's location for training or other reasons, or if the franchisee registers for a training program.
The franchisee will incur this fee if they subsequently cancel the training, fail to attend the training, do not have the appropriate parties attend, or fail to stay for the entire training program. The amount of the On-Site Training Cancellation Fee can vary, depending on the type of scheduled training program and how far in advance the franchisee provides written notification of the cancellation to Aplus.
Additionally, the fee can be affected by the costs and expenses Aplus incurs in rescheduling travel arrangements for its trainers. This policy incentivizes franchisees to commit to scheduled training and to provide timely notice of any changes, allowing Aplus to manage its resources effectively and minimize disruptions to its training programs.