Under what circumstances does Aplus determine additional training is necessary for franchisees, their Designated Manager, and other employees?
Aplus Franchise · 2024 FDDAnswer from 2024 FDD Document
After you begin operating the APLUS Store, we will perform or direct our Designated Service Provider, which may be a designated area representative to perform:
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- Provide additional training, as we determine necessary to you, your Designated Manager, and any other employees. (Section 8.5. of the Franchise Agreement)
We may provide additional or remedial training at our discretion, and we may require you and your staff to complete such training. The training will be conducted at our designated training center or another location. This training is provided at no charge for the first two attendees. We will charge you $1,000 per week for each additional person attending the training. You are responsible for your related incurred costs for hotel, travel, and wages for you and your attendees.
If you are a multi-unit APLUS franchisee, you must have at least one full-time employee who has successfully completed our required training, at our satisfaction, on duty in each APLUS Store at least 40 hours per week. This employee may be our trained manager. When necessary, you have four months to replace a trained manager who is no longer employed by you. Replacement managers must attend and successfully complete, to our satisfaction, the initial training program. (Section 8.4 of the Franchise Agreement)
We may hold periodic national or regional conferences and attendance at these conferences is not mandatory. If you attend a conference, you must pay the conference registration fee, which currently does not exceed $800 per person per conference. You are also responsible for all of your related costs for your and/or your staff to attend the conference.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, AND TRAINING (FDD pages 40–47)
What This Means (2024 FDD)
According to Aplus's 2024 Franchise Disclosure Document, Aplus retains the discretion to determine when additional training is necessary for franchisees, their designated manager, and other employees. After the Aplus store begins operations, Aplus may provide additional training as they deem necessary.
This additional or remedial training will be conducted at Aplus's designated training center or another location. For the first two attendees, this training is provided at no charge. However, Aplus will charge $1,000 per week for each additional person attending the training. The franchisee is responsible for covering the costs associated with hotel, travel, and wages for themselves and their staff during the training period.
For multi-unit Aplus franchisees, there's a requirement to have at least one full-time employee who has successfully completed the required training on duty in each Aplus Store for a minimum of 40 hours per week. If a trained manager leaves, the franchisee has four months to replace them with someone who completes the initial training program to Aplus's satisfaction. Aplus may also hold periodic national or regional conferences, but attendance is not mandatory. If a franchisee chooses to attend, they must pay a conference registration fee, which currently does not exceed $800 per person per conference, in addition to covering all related travel and accommodation costs.