After opening, does Sunoco Retail LLC provide additional training to Aplus franchisees and their employees?
Aplus Franchise · 2024 FDDAnswer from 2024 FDD Document
After you begin operating the APLUS Store, we will perform or direct our Designated Service Provider, which may be a designated area representative to perform:
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- Provide additional training, as we determine necessary to you, your Designated Manager, and any other employees. (Section 8.5. of the Franchise Agreement)
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- Reserve the right to hold periodic national or regional conferences to discuss business and operational issues affecting the APLUS Program, including industry changes, new services and/or merchandise, marketing strategies and the like. (Section 8.6. of the Franchise Agreement)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, AND TRAINING (FDD pages 40–47)
What This Means (2024 FDD)
According to Aplus's 2024 Franchise Disclosure Document, after an Aplus store begins operations, Sunoco Retail LLC will provide additional training to the franchisee, their designated manager, and other employees as deemed necessary. Aplus also reserves the right to hold periodic national or regional conferences to discuss business and operational issues.
The additional or remedial training will be conducted at Aplus's designated training center or another location. The first two attendees can attend this training at no charge, but Aplus will charge $1,000 per week for each additional person attending. The franchisee is responsible for costs related to hotel, travel, and wages for themselves and their attendees.
If a multi-unit Aplus franchisee has a trained manager no longer employed by them, they have four months to replace them. Replacement managers must attend and successfully complete the initial training program. While attendance at national or regional conferences is not mandatory, franchisees who choose to attend must pay a conference registration fee, which currently does not exceed $800 per person per conference, in addition to covering all related costs for themselves and their staff.