What is the name of the person to contact at Aplus regarding financial performance information?
Aplus Franchise · 2024 FDDAnswer from 2024 FDD Document
A list of the names and current addresses of our franchisees as of December 31, 2023, is located in Exhibit C. A list of names and current addresses of franchisees who have been terminated, canceled, not renewed, voluntarily or involuntarily ceased to do business under their franchise agreement during our fiscal year ending December 31, 2023 or who have not communicated with us within 10 weeks of the issuance date of this disclosure document are also listed in Exhibit C.
If you buy this franchise, your contact information may be disclosed to other buyers when you leave the franchise system.
In some instances, current or former franchisees sign provisions restricting their ability to speak openly about their experience with APLUS. You may wish to speak with current and former franchisees, but be aware that not all such franchisees will be able to communicate with you.
As of the date of this disclosure document, we have not created, sponsored or endorsed any franchisee
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 64–65)
What This Means (2024 FDD)
Based on the 2024 Aplus Franchise Disclosure Document excerpts, the document does not specify a particular person to contact regarding financial performance information. The FDD lacks a specific point of contact for this type of inquiry.
Item 20 does mention that current and former franchisees may have signed agreements restricting their ability to speak openly about their experiences with Aplus. This suggests that obtaining financial performance information directly from franchisees may be difficult, as some may be unable to communicate freely.
A prospective franchisee should directly ask Aplus's franchise representatives who the appropriate contact person is for discussing financial performance representations. It would be prudent to inquire about the specific types of financial information available and any restrictions on what can be shared.