If a prospective Aplus franchisee answers 'Yes' to questions 7 through 10 on the Franchisee Disclosure Questionnaire, what are they required to do?

According to Aplus's 2024 Franchise Disclosure Document, prospective franchisees are required to provide a full explanation if they answer "Yes" to any of questions 7 through 10 on the Franchisee Disclosure Questionnaire. These questions address whether any employee or person speaking on behalf of Aplus made statements or promises about revenues, profits, or likelihood of success that contradict the information provided in the disclosure document. They also cover statements about advertising, marketing, training, support services, or assistance that differ from what's in the disclosure document.

Specifically, the franchisee must provide a detailed explanation in the blank lines provided on the questionnaire. If additional space is needed, they can attach extra pages to fully explain their answers, referencing these additional pages as necessary. If the prospective franchisee answers "No" to each of these questions, they can leave the lines blank or write "not applicable" or "N/A".

This requirement ensures that Aplus is aware of any unauthorized representations made during the franchise sales process. It allows Aplus to address any potential misunderstandings or misrepresentations and ensures that the franchisee is making an informed decision based on the official information provided in the Franchise Disclosure Document. This process protects both the franchisee and Aplus by clarifying expectations and preventing future disputes based on unverified claims.