What happens if an Aplus franchisee's Designated Manager doesn't satisfactorily complete the training program?
Aplus Franchise · 2024 FDDAnswer from 2024 FDD Document
ranchised Business. If Franchisee requests additional assistance with respect to the opening or continued operation of the Franchised Business, and should Franchisor deem it necessary and appropriate to comply with such request, Franchisee shall pay Franchisor's then-current standard rates, plus expenses, for such additional assistance. Franchisor may utilize a Designated Service Provider to perform any of its duties under this Section 8.2 and Section 8 generally.
8.3. Designated Manager Training
If Franchisor determines that the Designated Manager is unable to satisfactorily complete the training program described above, Franchisor has the unrestricted right to terminate this Agreement. If Franchisee is a business entity and the Designated Manager fails to complete the initial training program to Franchisor's reasonable satisfaction, Franchisee may be permitted to select a substitute manager and such substitute manager must complete the initial training to Franchisor's satisfaction. Additionally, if Franchisee replaces its Designated Manager, or brings new principals into the franchise, the new Designated Manager and principals must attend Franchisor's initial training program, or train with a franchisee who agrees to provide such training. Franchisee will be required to pay
Source: Item 23 — RECEIPT (FDD pages 68–302)
What This Means (2024 FDD)
According to Aplus's 2024 Franchise Disclosure Document, if the Designated Manager does not satisfactorily complete the training program, Aplus has the right to terminate the Franchise Agreement. If the franchisee is a business entity, they may be permitted to select a substitute manager who must then complete the initial training to Aplus's satisfaction.
If a franchisee replaces their Designated Manager or brings new principals into the franchise, the new Designated Manager and principals must attend Aplus's initial training program or train with a franchisee who agrees to provide such training. The franchisee will be required to pay Aplus's then-current rates for additional training, which is presently $1,000 per week.
The franchisee is responsible for the employee's training costs, including the required fee, wages, transportation, lodging, and meals. Aplus also charges $1,000 per week for each additional attendee over the initial three who need to attend training or any remedial training provided to individuals already trained.