What is the Aplus franchisee's obligation regarding changes made to the Manual by the franchisor?
Aplus Franchise · 2024 FDDAnswer from 2024 FDD Document
Franchisor has the right to add to or otherwise modify the Manual from time to time to reflect changes in the specifications, standards, operating procedures and rules prescribed by Franchisor. Franchisor shall make such additions or modifications available to you on the same basis that they are made available to other franchisees. Franchisee shall immediately, upon notice, adopt any such changes and shall ensure that its copy of the Manual is up-to-date at all times. If a dispute as to the contents of the Manual arises, the terms of the master copy of the Manual maintained by Franchisor at Franchisor's headquarters shall be controlling.
Source: Item 23 — RECEIPT (FDD pages 68–302)
What This Means (2024 FDD)
According to Aplus's 2024 Franchise Disclosure Document, Aplus has the right to modify the Manual from time to time to reflect changes in specifications, standards, operating procedures, and rules. Aplus will make these changes available to franchisees.
Upon receiving notice of these changes, the franchisee must immediately adopt them and ensure their copy of the Manual is up-to-date. This means the franchisee is responsible for staying informed about any modifications Aplus makes to its operational guidelines and promptly implementing those changes in their business practices.
In case of a dispute regarding the contents of the Manual, the master copy maintained by Aplus at its headquarters will be the controlling reference. This highlights the importance of adhering to the most current version of the Manual as defined by Aplus to avoid any discrepancies or non-compliance issues. This also means that the franchisee is responsible for keeping their manual up to date.