Is an Aplus franchisee permitted to use a supplemental or secondary point-of-sale system?

According to Aplus's 2024 Franchise Disclosure Document, franchisees are explicitly prohibited from using any point-of-sale system other than the one approved by Aplus. The FDD states that all sales must be processed through the approved system, and no supplemental or secondary systems are allowed. This requirement ensures that Aplus can accurately track gross sales and calculate fees owed by the franchisee.

This restriction is in place to maintain uniformity and control over data collection within the Aplus franchise network. The approved point-of-sale system is dedicated to the Aplus business and cannot be used for any other purpose. Aplus retains the right to independently access all information collected by the system at any time, without prior notification, and there are no contractual limitations on this right.

For a prospective franchisee, this means they must rely solely on the point-of-sale system mandated by Aplus. They cannot integrate any other system they might prefer or already use. This could limit flexibility but ensures compliance with Aplus's standards and reporting requirements. Franchisees are also responsible for protecting themselves from internet access failures and attacks by hackers.