According to Aplus's 2024 Franchise Disclosure Document, franchisees operating traditional and Aplus locations must perform preventive maintenance on HVAC systems at least three times per year, as detailed in Exhibit B-1.

This requirement means franchisees must budget for and schedule these maintenance services to comply with Aplus's standards. Regular maintenance helps ensure the HVAC systems operate efficiently, preventing costly breakdowns and maintaining a comfortable environment for customers and employees.

The Franchisee Maintenance Responsibility Schedule also indicates that franchisees must carry a Preventive Maintenance contract as per Part III, 3.02(c), with requirements outlined in Exhibit B. This highlights the importance Aplus places on consistent maintenance to uphold brand standards and operational efficiency. Franchisees are responsible for the first $250 of any repairs to refrigeration systems, which suggests that HVAC maintenance may follow a similar cost-sharing structure.

Prospective franchisees should carefully review Exhibit B and Part III, 3.02(c) to fully understand the scope of required maintenance tasks, the frequency of services, and any specific standards or protocols Aplus mandates. Understanding these obligations is crucial for accurate financial planning and ensuring compliance with the franchise agreement.