Where can I find information about Aplus's procedures for reporting incidents?

According to Aplus's 2024 Franchise Disclosure Document, information regarding incident reporting procedures can be found within the Aplus Store Systems Manual. Specifically, the manual includes an "Incident Reporting Matrix" located on page 149. The manual also contains information on a variety of incidents, such as red emergency calendar procedures, electrical hazards, credit card fraud, theft prevention, fuel pump tampering, shoplifting, vandalism, and robbery.

For a prospective Aplus franchisee, this means that the Aplus Store Systems Manual serves as a key resource for understanding how to properly report and manage various incidents that may occur at their franchise location. It is important to review the Incident Reporting Matrix and other related sections to ensure compliance with Aplus's procedures and to maintain a safe and secure environment for both employees and customers.

It is also important to note that the Aplus Store Systems Manual is subject to change, so franchisees should stay updated on any revisions or updates to the incident reporting procedures. Franchisees can access the Aplus System Manual documents through the portal forms, as listed on page 165.