Does Aplus authorize its employees or representatives to make financial performance representations orally?
Aplus Franchise · 2024 FDDAnswer from 2024 FDD Document
| 8. Has any employee or other person speaking on our behalf made any statement or promise concerning a APLUS Store that is contrary to, or different from, the information contained in the disclosure document? | |
|---|---|
| 9. | |
| Has any employee or other person speaking on our behalf made any statement or promise | |
| concerning the likelihood of success that you should or might expect to achieve from operating a APLUS | |
| Store? | |
| 10. | |
| Has any employee or other person speaking on our behalf made any statement, promise or | |
| agreement concerning the advertising, marketing, training, support service or assistance that we will furnish | |
| to you that is contrary to, or different from, the information contained in the disclosure document? | |
| 11. | |
| If you have answered "Yes" to any of questions 7 through 10, please provide a full explanation of | |
| your answer in the following blank lines. (Attach additional pages, if necessary, and refer to them below.) | |
| If you have answered "No" to each of these questions, please leave the following lines blank or write "not | |
| applicable" or "N/A". | |
| 12. | |
| Do you understand that in all dealings with you, our officers, directors, employees and agents act | |
| only in a representative capacity and not in an individual capacity and these dealings are solely between | |
| you and us? | |
| You understand that your answers are important to us and that we will rely on them. |
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 64–65)
What This Means (2024 FDD)
According to Aplus's 2024 Franchise Disclosure Document, prospective franchisees are asked to confirm whether they have received any statements or promises about the Aplus store that contradict the information provided in the disclosure document. Specifically, the questionnaire asks if any employee or person speaking on behalf of Aplus has made any statements or promises concerning the likelihood of success that the franchisee should expect to achieve from operating an Aplus store.
This inquiry suggests that Aplus aims to ensure all information provided to potential franchisees is consistent with the official FDD, and that Aplus wants to identify any unauthorized representations made by its representatives. Franchisees are asked to disclose any such statements, promises, or agreements that deviate from the documented information. This helps Aplus maintain control over the information disseminated during the franchise sales process.
Prospective franchisees should carefully consider this question and provide accurate answers based on their interactions with Aplus representatives. If there are any discrepancies between what was verbally communicated and what is written in the FDD, it is crucial to document these differences. This ensures transparency and protects both the franchisee and Aplus from potential misunderstandings or disputes later on. Answering truthfully is important because Aplus states that they will rely on the answers provided.