What training is required for the Antioch Pizza Shop Business manager?
Antioch_Pizza_Shop Franchise · 2025 FDDAnswer from 2025 FDD Document
You and your manager must attend and complete initial training to our satisfaction before your Antioch Pizza Shop Business opens for business. You and your manager will be evaluated during training on your ability to follow our guidelines for establishing and operating the Antioch Pizza Shop Business and espousing the Antioch Pizza Shop brand. You must pass our initial training test at the completion of initial training. Once you begin the training program, you must attend the entire initial training program as scheduled by us. If you fail to do so, you may be required to start from the beginning again.
In addition to the initial training described above, we may require you and your manager to attend our then-current training program again before renewing the Franchise Agreement.
In addition to the initial training program described above, we will send one or more of our representatives to your Antioch Pizza Shop before and after the opening of the Antioch Pizza Shop
Business to provide on-site training and opening assistance for no additional fee. For the Dine-In Restaurant and Take-Out/Delivery Restaurants, the on-site training and assistance will be provided for up to 3 weeks, for the Express Restaurants the on-site training and assistance will be provided for up to 2 weeks, and for the Food Truck/Trailer franchise the on-site training and assistance will be provided for approximately 1 week. We will determine in our sole discretion how long the on-site training will be conducted. (Franchise Agreement, Section 7(a))
You will not be charged a fee for the initial training program for you and your Antioch Pizza Shop Business manager, but you are responsible for your costs incurred, including travel and accommodations. You will be charged for additional mandatory and optional training and you will be responsible for the cost of providing training to your personnel including the cost of materials, salaries and travel expenses. In the event that your Antioch Pizza Shop Business repeatedly fails to meet our standards, we may require you and your management to participate in additional training programs at your expense, and you may be required to reimburse us for the costs of providing such training.
Below is a summary of the Antioch Pizza Shop Training Program. The training program for the Dine-In Restaurant franchise and the Take-Out/Delivery Restaurant franchise is conducted over a 13-week period. The training program for the Express Restaurant franchise is conducted over a 9-week period. The training program for the Food Truck/Trailer franchise is conducted over a 4-week period.
Instructional materials provided include the Operations Manual, product preparation instructional materials, recipes, handouts including training lesson plans, books and other written materials, and training videos.
Arthur Wicklein - is one of our founders and our Secretary and Treasurer since our inception in 2015, and since 2008 has served as Secretary and Treasurer of our affiliate, Wix Pizza, Inc., which owns Antioch Pizza restaurants.
Karen Wicklein - is one of our founders and President since our inception in 2015, and since 2008 has served as President of our affiliate Wix Pizza, Inc. that owns and operates Antioch Pizza restaurants.
Matt Wicklein - Matt has managed an Antioch Pizza restaurant owned by our affiliate since September 2009.
Andy Spencer – Andy has managed an Antioch Pizza restaurant owned by our affiliate since February 2010.
Ryan Ringa – Ryan is a current franchisee who has owned and operated an Antioch Pizza Shop franchise since July 2023. Since then, he has expanded his involvement in the Antioch Pizza Shop brand by co-owning two additional franchised locations. Prior to becoming a franchisee, Ryan worked in sales, bringing his business acumen and customer focused approach to the restaurant.
Dylan Hernandez - Dylan is a current franchisee who has owned and operated an Antioch Pizza franchise since July 2023. He has been with the Antioch Pizza Shop brand since 2019. Dylan started as a teammate and later joined the management team in one of our affiliate-owned restaurants. After a year in management, became a franchisee. Dylan is now partners in multiple locations as well as supporting the franchise with training and assisting new franchisees
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 29–35)
What This Means (2025 FDD)
According to the 2025 Antioch Pizza Shop FDD, both the franchisee and their manager must attend and complete initial training to the franchisor's satisfaction before the Antioch Pizza Shop Business opens. During training, they will be evaluated on their ability to follow the franchisor's guidelines for establishing and operating the business and representing the Antioch Pizza Shop brand. A passing score on the initial training test is required for completion. Failure to attend the entire initial training program as scheduled may necessitate starting the program again from the beginning. The franchisee will not be charged a fee for the initial training program for the franchisee and their Antioch Pizza Shop Business manager, but they are responsible for their costs incurred, including travel and accommodations.
In addition to initial training, Antioch Pizza Shop may require the franchisee and their manager to attend the then-current training program again before renewing the Franchise Agreement. The franchisor will also send representatives to the franchisee's Antioch Pizza Shop before and after opening to provide on-site training and opening assistance at no additional fee. The duration of on-site training varies depending on the franchise type: up to 3 weeks for Dine-In and Take-Out/Delivery Restaurants, up to 2 weeks for Express Restaurants, and approximately 1 week for Food Truck/Trailer franchises. The franchisor retains the discretion to determine the length of on-site training.
The training program's length varies depending on the type of Antioch Pizza Shop franchise. The Dine-In Restaurant and Take-Out/Delivery Restaurant training program is conducted over a 13-week period. The Express Restaurant franchise training program lasts 9 weeks, while the Food Truck/Trailer franchise program is 4 weeks. Instructional materials provided include the Operations Manual, product preparation instructional materials, recipes, handouts including training lesson plans, books and other written materials, and training videos.
Antioch Pizza Shop's training instructors include founders Arthur Wicklein and Karen Wicklein, along with Matt Wicklein and Andy Spencer, who have managed affiliate-owned Antioch Pizza restaurants. Current franchisees Ryan Ringa and Dylan Hernandez, who also co-own additional franchised locations, are also instructors. Managers and senior staff from affiliate-owned restaurants may also assist in training, and qualified outside trainers may be brought in at the franchisor's discretion. The franchisor reserves the right to change training staff at any time and does not maintain a formal training schedule, providing initial training on an as-needed basis.