Can Antioch Pizza Shop change the services that franchisees are required to offer?
Antioch_Pizza_Shop Franchise · 2025 FDDAnswer from 2025 FDD Document
During the operation of your Antioch Pizza Shop Business, we will:
- (1) Assist you in developing products or services to be offered as part of the Antioch Pizza Shop Business (See Franchise Agreement, Section 9(a)(iii)).
- (d) Delivery and Catering Services.
Franchisor hereby approves Franchisee to offer delivery from the Restaurant ("Delivery Services") and to offer catering services from the Restaurant ("Catering Services") in compliance with applicable law.
All Delivery Services and Catering Services must comply with Franchisor's standards, policies and requirements set forth in the Operations Manual, or otherwise in writing by Franchisor, including the areas within which
the Delivery Services and Catering Services can take place, the usage of thermal bags or other storage devices Franchisor may designate, providing a reasonable amount of additional condiments, napkins and utensils as deemed appropriate, and ensuring the food safety, quality and temperature maintenance of food and beverage products. Franchisor may withdraw its approval for Franchisee to offer Delivery Services and/or Catering Services upon prior written notice if Franchisee fails to comply with this Agreement or Franchisor's standards, policies and requirements relating to Delivery Services and/or Catering Services.
Source: Item 16 — Restrictions on What the Franchisee May Sell (FDD pages 40–41)
What This Means (2025 FDD)
According to Antioch Pizza Shop's 2025 Franchise Disclosure Document, the franchisor has the ability to assist franchisees in developing new products or services to be offered as part of the Antioch Pizza Shop Business. Specifically, Antioch Pizza Shop states that during the operation of your Antioch Pizza Shop Business, they will assist you in developing products or services to be offered as part of the Antioch Pizza Shop Business.
Antioch Pizza Shop also outlines that franchisees are able to offer delivery and catering services from their restaurants, but they must comply with the franchisor's standards, policies, and requirements. These standards are set forth in the Operations Manual or in writing by Antioch Pizza Shop. These standards include the areas where delivery and catering services can take place, the usage of thermal bags or other storage devices, providing a reasonable amount of additional condiments, napkins, and utensils, and ensuring the food safety, quality, and temperature maintenance of food and beverage products.
Antioch Pizza Shop can withdraw its approval for a franchisee to offer Delivery Services and/or Catering Services upon prior written notice if the franchisee fails to comply with the Franchise Agreement or Antioch Pizza Shop's standards, policies, and requirements relating to these services. This indicates that while franchisees can offer these services, Antioch Pizza Shop retains control over the standards and can remove the approval to offer these services if the franchisee does not comply.