Does Angry Chickz require franchisees to purchase Information Systems from approved suppliers?
Angry_Chickz Franchise · 2025 FDDAnswer from 2025 FDD Document
As more fully described in Item 11, you must obtain the "Information System" as detailed in the Manual(s), bulletins, electronic communications and/or other directives. The Information System must be connected via a high-speed connection at all times and be capable of accessing the Internet. You must obtain certain Information Systems that we specify. You must also obtain related service contracts, support contracts and other similar arrangements
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 18–23)
What This Means (2025 FDD)
According to Angry Chickz's 2025 Franchise Disclosure Document, franchisees are required to obtain specific Information Systems. As detailed in Item 11 and the manuals, bulletins, and electronic communications, franchisees must acquire the designated "Information System." This system must maintain a continuous high-speed internet connection. Franchisees must also obtain related service and support contracts. This means that Angry Chickz franchisees do not have a choice in the Information Systems they use and must adhere to the franchisor's standards.
This requirement ensures uniformity across all Angry Chickz locations, allowing for standardized data collection, reporting, and customer service. By mandating specific Information Systems, Angry Chickz can maintain better control over its brand standards and operational efficiency. It also allows Angry Chickz to provide consistent technical support and updates to all franchisees.
However, this requirement also means that franchisees must factor in the cost of these mandated systems and contracts when assessing the overall investment. While the FDD excerpt specifies that franchisees must obtain certain Information Systems, it does not specify whether these systems must be purchased from approved suppliers. A prospective franchisee should clarify with Angry Chickz whether they have a list of approved vendors for the Information Systems or if franchisees are free to choose their own suppliers as long as the systems meet the brand's specifications.