Does Angry Chickz have an obligation to provide assistance, consultation, or additional training at a Restaurant selected by the company?
Angry_Chickz Franchise · 2025 FDDAnswer from 2025 FDD Document
- 6.4.2 At Franchisee's reasonable request, Company may, but shall not be obligated to: (i) cause its field representatives to visit the Franchised Business to advise, consult with or train Franchisee in connection with its performance and operation of the Franchised Business and Franchisee's compliance with the Standards; or (ii) permit Franchisee or certain of its employees to obtain assistance, consultation or additional training at a Restaurant selected by Company.
Any additional assistance, consultation or training by Company shall be at its discretion and subject to its scheduling and capacity requirements.
Source: Item 22 — CONTRACTS (FDD page 54)
What This Means (2025 FDD)
According to Angry Chickz's 2025 Franchise Disclosure Document, Angry Chickz is not obligated to provide assistance, consultation, or additional training at a restaurant selected by the company. While Angry Chickz may choose to permit a franchisee or their employees to receive such support at a restaurant they select, this is at Angry Chickz's discretion.
The FDD specifies that any additional assistance, consultation, or training provided by Angry Chickz is subject to their scheduling and capacity requirements. This means that even if a franchisee requests support, Angry Chickz has the right to decline based on their own internal constraints.
This lack of obligation is a notable point for potential franchisees. It highlights that while Angry Chickz may offer support, it is not guaranteed. Franchisees should be prepared to operate their business with the understanding that additional on-site assistance from Angry Chickz is not a contractual right. Franchisees should inquire about what type of support they can expect during the operation of their franchise.