Does Anago warrant the use of approved vendors or supplies when they are utilized outside the Anago System?

According to Anago's 2025 Franchise Disclosure Document, Anago does not provide any warranty for the use of approved vendors or supplies if they are used outside of the Anago System. This means that while Anago may approve certain vendors and supplies for use within its franchise system, that approval and any associated quality assurances do not extend to situations where a franchisee uses those same vendors or supplies for purposes outside of their Anago franchise operations.

For a prospective Anago franchisee, this implies that if they choose to utilize approved vendors or supplies for any business activities separate from their Anago franchise, they do so at their own risk. Anago is not responsible for any issues, damages, or liabilities that may arise from such use. This could be relevant if a franchisee has other business ventures or provides cleaning services to non-Anago clients, as mentioned elsewhere in the FDD, and wishes to use the same vendors for those activities.

This policy is fairly standard in franchising, as franchisors typically only want to be held accountable for the quality and consistency of their brand within their defined system. By limiting the warranty to the Anago System, Anago maintains control over its brand reputation and avoids potential liabilities from external operations. Franchisees should carefully consider this when making purchasing decisions and understand the scope of Anago's warranties and approvals.