What valuable training will Anago Subfranchisors receive regarding the operation and maintenance of the Subfranchise Business?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
Subfranchisor will receive valuable training regarding the operation and maintenance of the Subfranchise Business, Unit Franchise Businesses and Confidential Information which are beyond the present skills, experience and knowledge of Subfranchisor, or any of its owners, principals, managers or employees. The Confidential Information provided by Franchisor in connection with this Agreement constitutes valuable, essential, necessary and indispensable information that Subfranchisor requires and every restriction imposed on Subfranchisor and its principals in this Article 6 constitutes measures necessary to maintain the identity, integrity and reputation of the System.
Initial training is mandatory for Subfranchisor (or its managing owner if Subfranchisor is an entity) and must be completed within 90 days after signing this Agreement.
The initial training program, which is subject to modification by Franchisor at any time, is currently for a period of two weeks.
Training may include instruction about unit sales and solicitation; unit orientation; management; contract sales including marketing, prospecting, telemarketing, bidding, and contracting for customer contracts, invoicing and statement processing.
If the Subfranchisor is a current owner/operator of another Anago Master Franchise not in default, then all training and training materials are waived by both parties
Franchisor may provide refresher-training programs, seminars or advanced management training for Subfranchisor at the principal training facility of Franchisor, which may be required, at the sole option of Franchisor.
Training will not be required more often than once a year.
Subfranchisor is solely responsible for all expenses associated with these programs, including the then prevailing standard rates charged by Franchisor for these programs and all travel, meals and lodging costs for Subfranchisor's attendees.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, Subfranchisors will receive valuable training regarding the operation and maintenance of the Subfranchise Business. This training covers Unit Franchise Businesses and Confidential Information, which Anago considers beyond the present skills of the Subfranchisor. Anago considers this Confidential Information valuable, essential, necessary, and indispensable for the Subfranchisor.
The initial training is mandatory for the Subfranchisor (or their managing owner if the Subfranchisor is an entity) and must be completed within 90 days of signing the agreement. The initial training program is for two weeks, but is subject to change by Anago. The training may include instruction about unit sales and solicitation; unit orientation; management; contract sales including marketing, prospecting, telemarketing, bidding, and contracting for customer contracts, invoicing and statement processing.
If the Subfranchisor already owns/operates another Anago Master Franchise not in default, then all training and training materials are waived by both parties. If the Subfranchisor fails to complete the initial training to Anago's satisfaction, Anago may elect to retrain the Subfranchisor or terminate the agreement and retain the nonrefundable Subfranchise fee to cover expenses associated with the training and time lost in developing the Subfranchisor's territory. The content, operation, and manner of conducting the Initial Training is at the sole discretion of Anago.
Anago may provide refresher-training programs, seminars, or advanced management training for the Subfranchisor at Anago's principal training facility, which may be required at Anago's sole option. Training will not be required more often than once a year. The Subfranchisor is responsible for all expenses associated with these programs, including the then prevailing standard rates charged by Anago for these programs and all travel, meals, and lodging costs for the Subfranchisor's attendees.