Upon termination or non-renewal of an Anago franchise, is the franchisee required to transfer telephone numbers, websites, and social media accounts associated with the Subfranchise Rights Business to Anago or another designated party?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
| i. Franchisee's obligations on termination / non renewal | ARTICLE 9, Subsection 10.2(b) and Section 11.2 | You must: 1. Comply with the restrictions on competition (see row "r" below); 2. Indemnify us from any losses or damages we sustain as a result of your operation of the Anago Subfranchise Rights Business; 3. Discontinue all use of, and maintain confidentiality of, all our Confidential Information; 4. Cease operating your Anago Subfranchise business; 5. Pay all amounts you owe to us within 10 days; 6. Discontinue use of Proprietary Marks and de-identify your Subfranchise Rights Business; 7. Cease use of the Subfranchise Rights Business' telephone numbers, websites, social media accounts, etc. and transfer such telephone numbers, websites, and social media accounts to us or such other party as we may designate; 8. Assign all Unit Franchises and Unit Franchise Agreements to us; 9. Assign all Clients and Client Accounts to us; 10. Return all Proprietary Property to us; 11. Cease selling Unit Franchises; cease providing services to Unit Franchises; and cease solicitation of Clients; and 12. Cancel assumed, fictitious and trade name registrations. |
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Source: Item 17 — RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION (FDD pages 44–52)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, upon termination or non-renewal of the franchise agreement, the franchisee is required to transfer telephone numbers, websites, and social media accounts associated with the Subfranchise Rights Business to Anago or another party designated by Anago. This obligation is part of the franchisee's responsibilities upon ceasing operations.
Specifically, the franchisee must discontinue using the telephone numbers, websites, social media accounts, and similar assets of the Subfranchise Rights Business. They are then obligated to transfer these assets to Anago or another party that Anago designates. This ensures that Anago maintains control over the brand's online presence and customer communication channels, even after a franchise agreement ends.
This requirement is a fairly standard practice in franchising. It allows Anago to maintain brand consistency and customer relationships. A prospective franchisee should understand that upon termination or non-renewal, they will lose control over these digital assets and customer accounts, which will revert to Anago's ownership.